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How can I know the status of my order ?

The order placing to us will be automatically reply to your email address to confirm the reception of your order after that your payment will be verified and will be charged ONLY if we have the inventory of the products ordered .
After sending products to you we will enclosed the detail of sending ,detail of order information to you by email or you can inquired the status of order at orders@medtohome.com

What is the shipping method and delivery time to my address?

We ship via Registered airmail and Regular Airmail .
The delivery time is about 7-14 days . Customers who do not receive within that exact length of time would be kindly informed us to solve the problem.

If I do not receive the package or receive the damaged package ,How should I do ?

If you do not received the package within 14 days after shipping date ,you are welcome
to inform us and we will solve your problem.
Although we have sent your medications in the tight ,water resistant sealed ,durable and protect attack package.Sometimes if we have found that the medications inside were damaged we will compensate to you for appropriated case.

What is the limitation of quantity of each item to order medication from you ?

To conform the limitation of privacy use of 90 days rule. We have set the appropriate
size of products listed in our pricelist depend on the dosage recommendations from manufacturers.

Do you need Prescripton to order from here ?

It is essential for you to have your prescription from your doctor and consultation from your doctor and or pharmacist before order medications in order for your safety and for your illness treatment.
Anyway we are only the supporter of products do not provide precscription and medical advice . The informations provided on this website is not intended as medical advice.
It should be recommened that the use of any medications must be in the advice of a qualified health care professional.


Do I have to pay for an extra shipping cost ?

The prices shown here are included shipping to destination ,no extra charge for shipping fee.

 
 
 
If you have any questions other than our FAQ's pages, please email contact@medtohome.com
 
 
 
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